We offer a 14-day money back guarantee on all products. If our products do not meet your expectation, contact us within 14 days of purchase and we will refund the product purchase price, less any shipping charges.
You can also replace the product and choose something else from our catalogue. We can reimburse the difference in price if your new chosen product cost less than the first purchase or we can ask for the balance if the new products costs more than the first one bought.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To return a product, first fill in the Return Form and contact firstname.lastname@example.org for a return authorization. Products returned without authorization will not be accepted, and the purchase will not be refunded.
Customers are responsible for the return cost of shipping the product back.